ISO 9001 Explained: Your Guide to Quality Management and Business Excellence

Take a listen to my latest podcast which discusses the internationally recognised gold standard in quality management.

We unpack the essentials of Quality Management Systems (QMS), covering key ISO 9001 clauses, the PDCA cycle, process mapping, leadership roles, stakeholder analysis, risk-based thinking, SMART objectives, resource planning, documentation, operational control and performance management.

Click here to listen.

Enjoy!